client satisfaction is key to our success
We pride ourselves on delivering a high level of customer service with quality products and effective marketing campaigns. We are always delighted to receive feedback from our very valued clients.
We want to share some of this feedback with you to show what results can be achieved from using our marketing and training services.
I have been working with Yvonne at Designer Dental for the past 18 months, firstly on an extensive rebranding exercise which included the redesign of all of our marketing literature including patient packs, stationery, and other marketing literature. This year we have included multi media and social media designs, including videos, banners and ezines. I am delighted with the ideas, designs and the way Yvonne communicates with all of our team to produce individual and eye-catching marketing items. I would thorougly recommend Designer Dental to any dentist who wants to surge ahead with their marketing and grow their practice, through traditional and modern methods
I must say that I have done everything you have advised because I have seen how it has changed my practice. I can’t believe I have a full book bursting with private patients. We’ve gone from o – to nearly a million turnover in the space of two years. I always believe if you are going to do something, do it properly. You can’t be complacent in today’s world. You have to scream from the rooftops what you as a practice have to offer. Thank you to Allie and all the team at Designer Dental, you have helped me create a strong brand, which I am now reaping the benefits
I have been very happy with all the work you have provided us with. From your original designs which incorporated our ideas and your own flair, to the excellent production of high quality products that have never cost the earth. Your designs are artistic and always in line with my practice ethos, with rapid turnaround times and great attention to detail. I am always recommending you to friends. We used another designer that came as part of a package we had when launching our practice plan – what a mistake, I shall always insist in future that your team is involved in anything we produce
A real pleasure to work with. Yvonne has handled all of our printing, design and marketing needs for the past 10 years. Designer Dental have showed exceptional flair with our comprehensive brochure and price list, newsletters, CD covers, exhibition posters and patient education material following our awards for Best UK Dental Laboratory 2004/05/07/08.
Fresh, original ideas and a total understanding of the dental market – can’t fault them
I have been a dentist for 24 years and owned my own practice for 20 years. In that time as a practice of four dentists we have always had a steady trickle of new patients. We have done the usual advertising of leaflet drops, groupon promotion and local newspaper adverts, none of which produced any marked increase in patient numbers. 18 months ago we were faced with the possible relocation of our practice due to a new development. We have always had a good reputation locally and most patients who come to us stay, but we wanted to raise our profile especially if we had to move.
It was at this point that I contacted Joanne at Designer Dental to consolidate our brand as we did not have a consistent brand identity. Joanne and her team worked wonders and we have a consistent brand and message running through all aspects of our literature, social media and patient contact. I then decided to improve our profile as regards reception training. Joanne introduced us to Jacqui of Designer Dental Training, who spent half a day at the practice training the reception team. After taking on board the practical tips and role playing, we were raring to go. It is amazing what a fresh pair of eyes can tell you about your practice, like any place you frequent a lot, you become desensitised to any faults that are glaringly obvious to new patients. Having taking all the training tips and marketing and ‘running with it’ we are averaging 50 new patients a month and we now have raving fans as patients!
These days owning a private dental practice involves more than understanding how to be a good dentist. When choosing a marketing company, you need a company that cannot only deliver high quality brochures, websites, stationery and newsletters, but one that can help you design marketing strategies. Having come across and used a few companies, I can honestly say that Designer Dental have the skill, expertise and knowledge to complement a twenty first century dental practice.
I just wanted to say again how pleased we are with our finished brochures and inserts. You have made it such a simple process from start to finish, and carried out our wishes to the letter.
We will definitely be recommending Designer Dental to other labs and surgeons, as the service you provide is fantastic!
Whether you have your own ideas or you don’t have any idea, Joanne and Yvonne will make your marketing literature work for you. Over the past couple of years, I have worked closely with them and their team to produce a stunning collection of literature which our practice is proud of and which has been a valuable inclusion in our Award entries, illustrating to the judges professionalism in all areas of our practice. The added bonus is that they are great fun to work with!