Posted by Joanne Mellor
The Care Quality Commission (CQC) has revealed that it has received public backing for planned changes to the way it inspects and regulates care services.
Around 10,000 dental practices are currently monitored by the CQC, which aims to maintain standards of safe, effective, high-quality and compassionate practices.
A good report from the CQC can be used to great effect in dental marketing, reassuring existing and potential patients that they can expect to receive a good level of care.
The organisation has spent the last three months canvassing opinions on possible changes to the way it carries its duties out and has spoken to nearly 3,000 people between June and August on the issue.
Among those surveyed were members of the public, CQC staff, professionals and voluntary organisations.
Some of the changes that were suggested involved reviewing the questions the CQC were likely to ask during inspections and regulating differing services in a different way to reflect the work that they do and how the quality of people’s care is impacted.
Other suggestions included the introduction of specialist inspectors and larger teams.
Some people responded by asking for clarification on some issues, while there was also less than 50 per cent backing for some proposals, like inspections to take place between every three to five years for NHS trusts which had been rated outstanding in fundamentals of care.
CQC chief executive David Behan said: “We will take on board all the comments we’ve received, including where people have expressed concerns, as we develop these changes further, continuing to work with people to do so.”
Some of the changes which affect NHS hospital have already started to be introduced, while the CQC says that it will start to introduce other proposals involving the way it carries out its regulation throughout 2014.