Marketing is one component of a successful practice. Having a fully trained and competent team is also essential. How new patient enquiries are handled is paramount to the conversion of a general enquiry into a new patient.
In a competitive market this first contact with your practice is crucial. From a patients’ first telephone call through to completed treatment, make sure your practice presents an overall ‘Absolutely Outstanding’ experience for your valued patients.
A comprehensive range of training courses are available to fit the requirements and goals of you and your practice. Courses range from in practice bespoke one day courses to flexible training days depending on your individual needs. We also run external training courses throughout the year including; introduction to treatment coordination, advanced treatment coordination and dental receptionist courses.
Our training programmes help you build both the practice and team that you desire – resulting in a more profitable practice.